Track your order

Please enter you tracking number below. if your tracking number doesn't work feel free to contact us.

Track Order

You can track the status of your order using the information below:


Order Confirmation Email

 

  • After placing your order, you will receive a confirmation email with your order number.
  • Once your order has shipped, we will send a second email with tracking details.

 


Tracking Link

 

  • Enter the tracking number provided in your shipping confirmation email into the carrier’s website (e.g., USPS, FedEx, DHL, UPS, or local postal service).
  • Please allow up to 72 hours after receiving your tracking number for the information to update.

 


Delivery Times

 

  • Standard delivery typically takes 7–21 business days, depending on your location and supplier.
  • Customs clearance or courier delays may extend delivery times.

 


Questions About Your Order

If you did not receive a tracking number or if your tracking shows no updates for more than 7 business days, please contact us at holivae.online@gmail.com.